Terms and Conditions

*Last Modified: June 28, 2024*

Welcome to Oxygen Botanicals Kenya – Casmex Ltd

These Terms and Conditions (“Terms”) apply to the website of Oxygen Botanicals Kenya and its divisions, subsidiaries, and affiliates (the “Site”). By accessing the Site, you agree to these Terms. If you disagree, please do not use the Site. We may change these Terms at any time without notice. Regularly review these Terms to stay informed. Continued use of the Site indicates acceptance of changes.

Terms and Conditions of Use

Use of the Site

Eligibility: You confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.
License:We grant you a non-transferable, revocable, and non-exclusive license to use the Site for personal shopping and information gathering.
Prohibited Actions: Unauthorized actions, such as interfering with the Site’s functionality, accessing our servers, or infringing intellectual property rights, are strictly prohibited.

User Submissions

Submissions:Any material you submit, including questions, reviews, comments, and suggestions, becomes our sole property.
– Use of Name: By posting content, you grant us the right to use your name with your submissions.
– Accuracy: Do not provide false information or impersonate others.

Information Available on the Website

– Accuracy: Information on the Site is provided “as is” and may change without notice. We do not guarantee its accuracy or reliability.
– Opinions: Opinions expressed on the Site are those of the individual posters, not ours.
-Disclaimer: We disclaim all warranties regarding the merchantability and fitness of products listed on the Site.

Accessibility of the Website

We strive for constant availability of the Site but cannot guarantee uninterrupted service. Service interruptions may occur for maintenance or factors beyond our control.

Links and Third-Party Websites

Links to third-party websites do not imply endorsement. Visiting these sites is at your own risk. Creating a link to this website requires our prior written consent.

Intellectual Property

All intellectual property rights in the Site content remain with us or our licensors. Unauthorized use is prohibited.

Data Protection

Personal information is handled according to our Privacy Policy.

Indemnity

You agree to indemnify us against any claims arising from your breach of these Terms.

Applicable Law and Jurisdiction

These Terms are governed by Kenyan law, and disputes are subject to the jurisdiction of Kenyan courts.

Arbitration

Disputes will be resolved by arbitration in Nairobi, in accordance with the rules of the Chartered Institute of Arbitrators.

Termination

We may terminate these Terms or revoke your access to the Site without notice for any violation. If you are dissatisfied with the Site, your sole remedy is to stop using it.

Severability

If any part of these Terms is deemed invalid, the remaining parts remain in effect.

Miscellaneous Provisions

Electronic communications satisfy legal requirements for written communications. You may not assign your rights or obligations under these Terms without our consent.

Terms and Conditions of Sale

General

You must be at least 18 years old or under supervision to make purchases. If unclear about any Terms, contact us before purchasing.

Formation of Contract

– Offer and Acceptance: An offer is made when you complete the checkout process. Acceptance occurs when we dispatch the product and notify you.
– Order Refusal: We may refuse or cancel orders at any time.

Payment and Pricing

– Accuracy: We strive for accurate pricing but may cancel orders if errors occur.
-Refunds: Refunds are provided if payment has been made for unavailable services.

Use of Voucher Codes

Voucher codes are for online orders only and may not be exchanged for cash. We reserve the right to cancel voucher codes at any time.

Liability of Parties

We operate a marketplace for third-party sellers. We are not liable for transactions between buyers and sellers on the marketplace.

Delivery

Deliveries are within Kenya only. We are not liable for delays caused by factors beyond our control.

Return Policy

Refer to our Return Policy on the Site.

Indemnity

You agree to indemnify us for any claims arising from your breach of these Terms.

Applicable Law and Jurisdiction

These Terms are governed by Kenyan law, and disputes are subject to the jurisdiction of Kenyan courts.

Arbitration

Disputes will be resolved by arbitration in Nairobi, in accordance with the rules of the Chartered Institute of Arbitrators.

Severability

If any part of these Terms is deemed invalid, the remaining parts remain in effect.

Miscellaneous Provisions

Electronic communications satisfy legal requirements for written communications. You may not assign your rights or obligations under these Terms without our consent.

Notice of Copyright Infringement

If your intellectual property has been infringed upon, please notify us at [email protected] for copyright complaints]. Provide the following:

1. Signature of the authorized person.
2. Description of the copyrighted work.
3. Location of the infringing material on our Site.
4. Contact details of the complaining party.
5. A statement of good-faith belief regarding the unauthorized use.
6. A sworn statement of the complaint’s accuracy.

For any questions or clarifications, feel free to contact us. [email protected]